Tempstar Warranty Information

Get the security of industry-leading warranties
Every Tempstar home comfort product is backed the way it’s built—to be the best. Tempstar systems come with the confidence of long-lasting warranties on both the key components and functional parts. You can even extend coverage through the HELP® (Homeowner’s Extended Labor Program).

No Hassle Replacement Warranty
The Tempstar No Hassle Replacement Warranty gives you a limited warranty that assures you of continued comfort—no worries, no questions. Now, you get a brand new replacement unit* should a major component (the compressor, covered coil or heat exchanger) fail during the No Hassle period. Ask us for details.

Standard Warranty
Your Tempstar home air conditioner, heat pump, or furnace carries a limited warranty on all functional parts. Look for specific details in the product description, check the actual certificate, or ask us for information.

Key Component Warranty
Key components often carry a longer limited warranty than functional parts. For instance, the primary heat exchanger or compressor may come with separate coverage. Each product varies so check the listing, the actual certificate, or ask your dealer.

Protecting Your Warranty
You are required to provide proof of yearly maintenance service by a qualified service technician to keep your warranty valid. The dealer also needs the serial number and model number of your unit, so keep your original receipts. For assistance in filing claims, your dealer can contact his distributor who is supported by ICP, International Comfort Products, LLC (USA).

HELP® is the warranty extension that gives you piece of mind!
The Homeowner’s Extended Labor Program saves you any worry about any bills because it picks up where your parts warranty stops. You can get five, seven or ten years of added protection. HELP® covers all labor and all other costs of any repairs.

What is HELP®?
What if I change dealers?
Is preventative maintenance required?
What does HELP® exclude?